Multinational Underwriters (MNU)

A successful company is one built on a strong foundation that can support its boundless growth throughout the years. It demands the delivery of excellent products and astonishing service nurtured by a culture of experience, knowledge, and cooperation. MultiNational Underwriters® and the Noel Group are such companies. This is why.

History

MultiNational Underwriters® (MNU) was established in 1998. It quickly became a recognized leader in the field of international health insurance, offering a complete portfolio of health and life insurance products to customers in over 130 countries. Sensing the increasing acceptance of the Internet as a medium for commercial transactions, MNU was among the first to make insurance products and services available via the World Wide Web. This innovation has continued to evolve and, at present, MNU customers can review coverage options, obtain quotes, purchase insurance and receive their insurance documents - all electronically, without human intervention, 24 hours a day. Today, many thousands of international insurance professionals host MNU's electronic tools on their websites, and this number continues to grow. MNU's entrepreneurial spirit does not stop in the marketing department.

From its beginning, MNU has focused on providing superior customer service. Emphasizing creative yet solid solutions to the administrative difficulties and service barriers inherent in the international market, MNU has attracted a team of professionals - including underwriters, claims analysts, and customer service specialists - that are unrivaled in today's market. Augmented by state-of-the-art information technology services, MNU delivers on its promise of astonishing service that adapts to the changing needs of its customers.

In 2002, MNU was purchased by the Noel Group. This unique and progressive organization, with service offices throughout the world, positioned MNU to transform its customer service department to a full travel and international assistance platform. This allowed MNU to enhance and expand its product offerings, and enthusiastically face the challenges of the ever changing global marketplace.

Product Excellence

MNU's excellent products are known and used daily by many thousands of individuals, families, corporations and service groups around the world. These products are all designed with the unique needs of the international market in mind.

Service

Traditional Midwestern values coupled with state-of-the-art information and telecommunications technology form the foundation of MNU's customer service capabilities. Headquartered in Indianapolis, Indiana, MNU's team of customer service specialists are available 24 hours a day, seven days a week to respond to customer needs. MNU's team has instant access to service specialists located in Stevens Point, Wisconsin; Ft. Lauderdale, Florida; Brighton, England; Toronto; Moscow; and Buenos Aires. No matter the time zone, no matter the language, no matter the culture, MNU has the resources to provide its customers with the service they need, when and where they need it most.

The need may be as simple as replacing a health insurance identification card or as complex as coordinating an emergency evacuation. In any case, MNU is there around the clock. While we pride ourselves on delivering our products electronically, we also realize that computers can never replace a knowledgeable and compassionate voice in a time of need. Well-trained and experienced people are available all day, every day. This is truly "Health Coverage that Goes Far and Beyond."